Coaching follows a structured, results-driven approach to ensure meaningful leadership transformation. Each stage builds upon the last, providing clear insights, actions, and measurable outcomes.

1. Assessment – Gaining Deep Insights

This phase focuses on gathering qualitative and quantitative data to understand the leader’s strengths, challenges, and opportunities within the organization’s culture.

Deliverables:

• One-on-one interviews with the client, superiors, peers, and direct reports
• 180° or 360° leadership assessments to gather multi-perspective feedback
• Personality and behavioral assessments for self-awareness
• Identification of cultural success factors and derailers
• Observation and shadowing of the leader in real-time settings
• Client journaling to track leadership reflections

2. Analysis – Defining Priorities and Key Challenges

Using the assessment findings, this stage clarifies leadership objectives, identifies obstacles, and sets a foundation for targeted development.

Deliverables:

• Key leadership needs identified within the first 100 days
• Clear agreement on goals and expectations with key stakeholders
• Comprehensive review of assessment results with the client
• Identification of organizational barriers and available resources
• Recognition of decision-making challenges and behavioral gaps
• Exploration of stretch assignments for development opportunities

3. Action – Implementing Growth Strategies

This stage translates insights into an actionable plan that drives leadership effectiveness and team impact.

Deliverables:

• Targeted behavior changes strategies.
• Defined strategy, tactics, and actions for leadership goals
• Learning and development strategies tailored to the client’s needs
• Continued shadowing and real-time coaching for reinforcement
• Team alignment sessions to establish shared values and operating norms

4. Achievement – Measuring Impact and Business Outcomes

The final stage assesses the effectiveness of coaching interventions and their impact on individual leadership and organizational performance.

Deliverables:

• Follow-up stakeholder interviews to assess behavioral shifts
• Re-assessment with 180° or 360° tools to track progress
• Direct observation of leadership effectiveness by the coach
• Client-provided examples of behavior change and impact
• Demonstrated business case results linked to leadership changes
• Evaluation of goal achievement and overall progress
• Identification of accelerated areas of leadership effectiveness